ORDO

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ORDO Website Terms & Conditions

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Welcome to ORDO.

These Terms & Conditions govern your access to and use of the ORDO website and its publicly available information and enquiry facilities.

ORDO is operated by Canistan.com.

By accessing or using this website, you agree to these Terms & Conditions.

1About ORDO

ORDO is a restaurant-focused technology and business services ecosystem offering products and services that may include:

Service availability, scope and commercial arrangements may vary.

2Website Information

  • We aim to provide accurate and updated information. However, website content is provided for general information and may change without prior notice.
  • Descriptions of planned products, features or services do not constitute a guarantee of availability or delivery by a particular date.

3Service Enquiries and Consultations

  • Submitting an enquiry, requesting a demonstration or booking a free consultation does not create a paid service agreement.
  • Any paid engagement will be subject to an agreed quotation, proposal, subscription or separate service agreement.
  • The scope, pricing, timelines and deliverables of customised services will be confirmed before work begins.

4Software Subscriptions

  • ORDO Software subscriptions are governed by the applicable Software Subscription Policy and any signed customer agreement.
  • Where there is a conflict between general website information and a signed customer agreement, the signed agreement will take precedence to the extent permitted by law.

5Acceptable Website Use

  • You agree not to:
    • Use the website for unlawful or fraudulent activities.
    • Attempt unauthorised access to our systems.
    • Interfere with website functionality or security.
    • Introduce malicious software.
    • Misrepresent your identity or business information.
    • Copy or commercially exploit protected ORDO content without permission.

6Intellectual Property

  • Unless otherwise stated, ORDO's branding, website content, designs, software, documentation and other proprietary materials belong to ORDO or its respective licensors.
  • Access to our website does not grant ownership or permission to reproduce or commercially distribute these materials.

7Partnership Applications

  • Submission of an Individual Sales Partner or Authorised Reseller application does not establish an employment, agency, franchise or reseller relationship.
  • Partnership arrangements become effective only after ORDO approves the application and the relevant parties enter into a written agreement.

8Third-Party Services

  • ORDO may use or integrate with third-party technology providers, payment gateways, communication platforms and other services.
  • Certain third-party services may be subject to additional terms, fees, restrictions and availability conditions.

9No Guaranteed Business Results

  • ORDO provides tools, services, information and recommendations intended to support restaurant operations and business development.
  • We do not guarantee increased revenue, profitability, customer acquisition, investment, franchise sales or other specific commercial outcomes.
  • Business decisions remain the responsibility of the relevant restaurant owner or authorised decision-maker.

10Limitation of Liability

  • To the maximum extent permitted by applicable law, ORDO will not be liable for indirect, incidental or consequential losses arising solely from the use of this website.
  • Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
  • Liability relating to paid products or services will additionally be governed by the applicable service agreement.

11Privacy

  • Information collected through this website is handled according to our Privacy Policy.

12Changes to These Terms

  • We may revise these Terms & Conditions periodically. The updated version will be published on this page with its effective date.

13Governing Law

  • Unless otherwise agreed in a separate written contract, these website terms are governed by the applicable laws of Pakistan.
  • Disputes will be subject to the jurisdiction of the competent courts identified in the applicable agreement or, where no agreement specifies otherwise, the competent courts of Pakistan, subject to applicable law.

General Disclaimer, Responsibility & Limitation of Liability

ORDO, operated by Canistan.com, takes reasonable measures to provide secure, reliable and professional services. However, all websites, software, digital platforms and related services are subject to inherent technical, operational and security risks. To the maximum extent permitted by applicable law, ORDO shall not be held liable for indirect, incidental, consequential or commercial losses, including but not limited to theft, fraud, unauthorised access, data loss, service interruptions, loss of customers, revenue, profits or business opportunities, arising from circumstances beyond its reasonable control, third-party services, customer actions or misuse of its platforms. Users and customers remain responsible for safeguarding their credentials, maintaining appropriate internal controls, verifying business information and using ORDO services responsibly. Nothing in this clause excludes or limits any responsibility or liability that cannot lawfully be excluded, including liability arising from ORDO's own fraud or wilful misconduct. Any liability shall remain subject to applicable law and the terms of the relevant service agreement.

Questions about this policy?

Our team is happy to help with any privacy, subscription or billing question.

Contact ORDO